 Drink, cook, shower, LIVE in pure healthy water! Aquasana Water Filtration Systems POLICIES AND PROCEDURES All domestic orders will be shipped via UPS ground. Shipments to Hawaii, Canada and Alaska will be shipped U.S.P.S. with an additional $5.00 charge. Orders will be shipped within three business days of receipt of order. WARRANTIES Sun Water Systems, Inc., the manufacturer of Aquasana products, warrants that all products be free from defects in materials and workmanship. This warranty is limited to repair or replacement of defective products upon return with proof of purchase date by the consumer to Aquasana. Aquasana is not responsible for defects or damages due to improper use or installation. RETURNS Consumers who want to return a product may request a Return Merchandise Authorization (RMA) number from www.cleanwatergeeks.com or www.aquasana.com as long as the request is made within 30 days of receipt of order. Shipping charges are not refundable. The cost of the product will be refunded in full. Consumers will send the returned merchandise: in good condition; with RMA number written on the outside of the package; with a brief written explanation of defect to: Aquasana Returns 325 N. Beach St. Dock 2 Fort Worth, TX 76111 "WATER 4 LIFE" BENEFITS The "Water 4 Life" program is a very unique and important feature of Aquasana Water Filtration Systems. Like any filter, water filter cartridges must be replaced at the appropriate time in order to get the desired results. Remembering to do this replacement is a problem for most people. The Water 4 Life program takes out the guess work. When you sign up for the program, you will automatically receive fresh replacement filter cartridges every six months delivered to your door. When you receive your first product, there will be detailed information and instructions included for you to join this program. When you buy an Aquasana product you can be sure that the quality and value are backed by a 100% Money Back Guarantee. When your Aquasana product is delivered to your home or office, the guarantee begins! "Pure Satisfaction" means that you'll be 100% satisfied. If not, we'll refund 100% of your purchase...no questions asked...it's that simple! Made in the U.S.A. Come on in! The water's fine! | 
